Effective Date: 21/09/2025
By using urbanvelo.co.ke, you agree to the following:
Eligibility
You must be 18 years or older to purchase nicotine products. We reserve the right to verify age upon delivery.
Products & Pricing
Products listed are subject to availability.
Prices are displayed in Kenyan Shillings (KES).
We may update pricing without notice.
Orders & Payment
Nairobi deliveries: Payment on delivery (with delivery fee).
Outside Nairobi: Orders shipped via courier. Payment terms communicated before dispatch.
Urban Velo reserves the right to decline orders at its discretion.
Delivery
Nairobi deliveries: Same day delivery for orders made before 4pm.
Nationwide deliveries: Subject to courier timelines.
Delivery fees are non-refundable.
Liability
We are not responsible for:
Delays caused by third-party couriers.
Misuse of products after delivery.
Prohibited Use
You may not resell or distribute products without authorization.